SERVICES

Twelve Communications works with small and medium sized businesses who don't have the time or experience to manage their own marketing.

We can look after every part of your marketing activity. From a one off consultancy, to the day-to-day content management.

 

MARKETING STRATEGY

We can help you to understand how marketing can support and grow your business. We can develop a clear strategy and marketing plan to make sure your objectives are met.

 

SERVICE CAN INCLUDE:

  • Audit of any existing marketing
  • Understanding of your customers, and their needs
  • Competitor analysis
  • Customer segmentation and channel plan
  • Marketing objectives
  • Development of messages
  • Implementation plan
  • Measurement

WEB & BRANDING

Your website is one of your most important marketing assets. It's where your customers will go to find out information about your business, and where they will be directed from most marketing activity. It needs to be on brand and leave your customers wanting to get in touch.

 

SERVICE CAN INCLUDE:

  • Rebrand
  • Website design and development
  • Web content management
  • Measurement

SOCIAL MEDIA

Any business, whatever size, needs to be on social media!

Social media can be time consuming to manage, and often difficult to keep up with new channels introduced or changes to existing ones. We can help you communicate and engage with your customers, helping to grow your presence and online reach.

 

SERVICE CAN INCLUDE:

  • Recommended social media channels for your customers
  • Set up of social media accounts and profile
  • Set up of social media publishing and monitoring tools
  • Content strategy and content creation
  • Social media ads
  • Growing your followers, engaging with your community 
  • Measurement
  • Social media training
 

Content

You may need copywriting for a number of activities. We write in plain English, keeping your messaging on brand and easy to understand. We make sure that all content has a consistent tone of voice across all communication channels. 

 

SERVICE CAN INCLUDE:

  • Blogs
  • Web copy
  • Social media content
  • Press releases
  • Email newsletters

Email marketing

Reaching your customers via email is a low cost and effective way to market your business directly. It provides a great way to keep in touch and continue to communicate and engage with customers.

 

SERVICE CAN COVER:

  • Email platform recommendations and set up
  • Design and build of email template
  • Email copywriting
  • Customer segmentation
  • Trigger based email strategy
  • Measurement

Other services

Whatever marketing your business needs we can help. Twelve Communications also offers event management, project management and other PR activities.